Privacy Policy

This Privacy Policy explains how Avora Digital("Avora", "we", "us") collects, uses, and protects information when you visit our website or contact us. We keep this deliberately simple: we only collect what we need to respond to you and improve our services.

Information we collect

• Information you give us.When you submit our contact form, we collect your name, email address, and — if you provide them — your company, the service you're interested in, and your message.
• Usage information. avora.co.ke collects analytics data through Google Analytics — standard technical data such as browser type, pages visited, and which buttons are clicked — to understand how the site is used.

Our landing pages

Our /startpage collects nothing from you directly. It has no contact form and no fields to fill in. Its only action is a WhatsApp button: clicking it opens WhatsApp with a message already written, and anything you send from there is governed by WhatsApp's own privacy terms, not ours. We see your WhatsApp message and phone number only once you choose to send it.

We do not sell or share your contact details with anyone.

How we use your information

• To respond to your enquiry and provide the services you request.
• To send you a confirmation that we received your message.
• To operate, maintain, and improve our website and services.

We do not sell your personal information, and we do not use it for advertising to you.

How we store and protect it

Contact submissions are stored in a secured database. Email is delivered through our email provider. We retain contact information only as long as needed to serve you and to keep reasonable business records, after which it is deleted on request or in the normal course of housekeeping.

Third-party services

We rely on a small number of reputable service providers to run this site — including our hosting platform and our transactional email provider. These providers process data on our behalf and only as needed to deliver their service.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you. To make a request, email hello@avora.co.keand we'll respond promptly.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above.

Contact

Questions about this policy? Email hello@avora.co.ke.